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AI solutions

AI solutions for the everyday jobs your business repeats

Where our AI development page explains how we build, this page is about what AI is good for. Most businesses do not need a research project. They need one or two dull, repetitive jobs to take less time: answering the same questions, retyping data from documents, sorting requests, writing first drafts.

We look at your operation function by function, find the tasks where AI is reliable enough to help, and build a solution around each. Where AI is not reliable enough yet, we tell you, and suggest a simpler approach.

AI solutions by business function

Customer support and sales

Assistants that answer product and policy questions from your content, capture leads and hand over to a person with the context, so customers are not asked to repeat themselves.

Operations and back office

Sort incoming requests, route them to the right team, flag exceptions and draft routine replies. This is the strongest case for AI automation.

Finance and documents

Read invoices, receipts and forms, extract the totals, dates and parties, and put them into your accounting or billing system for review.

HR and people operations

Answer policy questions, summarise leave and attendance patterns, and draft routine communications, with sensitive decisions left to people.

Content and marketing

Draft product descriptions, summaries and translations in your tone. A person reviews and publishes; nothing goes out unchecked.

Product and app features

Smarter search, recommendations, generators and in-app assistants that make an existing product more useful.

The six patterns behind most useful AI solutions

Almost every practical AI feature is a variation of one of these. Knowing the pattern makes it easier to judge what is realistic.

Answer

Respond to a question using your documents and records, with sources shown.

Extract

Turn unstructured input, such as a PDF or photo, into clean fields.

Classify

Sort items into categories, priorities or queues.

Draft

Produce a first version of text for a person to edit.

Search

Find relevant items by meaning rather than exact keywords.

Recommend

Suggest the next best item, action or reply from past behaviour.

What good AI automation feels like

Time back for your team

The dull first pass is done by the system; people focus on judgement and relationships.

Consistency

Routine tasks follow the same rules every time, at any hour.

Faster response to customers

First answers arrive immediately, with human follow-up where it matters.

A safe way to begin

Starting with one reviewed task lets you learn what works before investing further.

What sits around the AI

The model is a small part of a working solution. These pieces make it dependable.

  • Clear scope: what it answers, what it refuses
  • Your documents and data as the source of truth
  • Approval and review screens for people
  • Escalation to a human when confidence is low
  • Logs of inputs, outputs and decisions
  • Cost and usage controls
  • Admin area to update knowledge and rules
  • Connections to email, WhatsApp, CRM or back office
  • Language handling for your customers
  • Measurement against a baseline

Where AI solutions fit by sector

Retail and ecommerce

Product question answering, description drafting and order-issue triage.

Billing and finance teams

Invoice reading, expense categorisation and payment reminder drafting.

HR and payroll

Policy assistants and summaries built into HR software.

Faith-based and community apps

Assistants that answer within carefully defined limits, plus generators such as an AI name generator.

SaaS products

AI features that lift retention: search, summaries and automated set-up help.

From idea to a working AI solution

  1. 01

    Readiness conversation

    A short call to list the tasks that eat time and check whether the data behind them is usable.

  2. 02

    Pick and size a pilot

    We choose the single task with the clearest value and agree what success looks like in numbers.

  3. 03

    Build the pilot

    A working version connected to real content and tested on real examples, so you learn early what is strong and what is not.

  4. 04

    Measure and decide

    You compare the results with the old way. If it works, we scale it. If it does not, you have spent little.

  5. 05

    Roll out and extend

    Integrate it into daily tools, train the team and move on to the next task.

Tools we use for AI solutions

Intelligence

  • Large language models
  • Speech and vision services
  • Embeddings and search

Workflow

  • REST APIs
  • Webhooks
  • Scheduled jobs
  • Email and messaging integrations

Interfaces

  • Next.js
  • React
  • Flutter
  • Laravel admin panels

Why Theme29 for AI solutions

We build the software as well

We can deliver the AI and the screens, admin tools and integrations around it, so nothing gets stranded.

We say what AI cannot do

Reliability varies by task and language. We will tell you where the limits are.

Proven in a live app

AI chat and generators already run inside our Zabi mobile product.

Related work

See all client work and products

FAQ

Frequently asked questions

What is AI automation?

It is using AI to handle steps of a process that used to need a person to read, interpret or write, such as reading an invoice, sorting a support message or drafting a reply. Unlike traditional automation, which follows fixed rules, AI can cope with messy, varied input.

How do I know if a task is suitable for AI?

Good candidates are frequent, similar, low-risk and easy to check. Poor candidates are rare, high-stakes or dependent on unwritten judgement. A short readiness conversation usually sorts your list into these groups.

Will AI replace my staff?

The solutions we build are designed to remove repetitive work and support people, with humans approving important outcomes. We do not promise headcount savings.

Can AI work with our existing systems?

Yes, if those systems have an API, export or database access. We check this in the readiness step.

How is this different from just using ChatGPT?

A general chatbot does not know your documents, cannot act in your systems and has no approval process. A custom solution is connected to your data, limited to its purpose, logged and integrated into your workflow.

Contact

Which task should AI take first?

Book a 30-minute call. Bring a list of repetitive tasks and we will help you pick the one worth piloting.

Send a message

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